Blog Post

What We Are Doing to Keep You and Our Team Safe
COVID-19

What We Are Doing to Keep You and Our Team Safe

We are excited to have the opportunity to welcome you back! Our office has always utilized personal protective equipment (PPE) that has exceeded all the CDC guidelines, however, in light of the COVID-19 Pandemic we have instituted additional guidelines and protocols to ensure your safety. 

You will see many changes, as we have new ways of scheduling your appointments and managing your insurance and financial transactions. First, you will be contacted 48-72 hours prior to your appointment via phone, text or email and asked a set of health-related questions. We will also ask these questions again upon arrival. 

Below is a list of some of the enhanced precautions we have taken to protect you in addition to extensive team training on infection control and patient management procedures. Personalized arrival procedures to guide you from your car directly to treatment rooms to eliminate contacting surfaces. 

  • Maintain distancing in the reception area for essential caregivers and parents of minors if they cannot wait in a vehicle or outside the clinic. 
  • Removed magazines and items that can harbor or transfer germs of any kind. Hand sanitizers will be positioned throughout the clinic. 
  • Providing more education materials to enhance your awareness of health issues related to this pandemic. 
  • We require a mask to be worn by ALL patients upon entering the office. 
  • Require hand washing and hand sanitizing before all appointments by our team and by our patients. 
  • Introduce an oral pre rinse by all patients to reduce exposure to germs. 
  • Require all team members to undergo periodic testing for COVID-19 and antibodies for the earliest detection of exposure should it exist. 
  • Record temperature of every patient upon entering the office. 
  • Record the temperature and lung efficiency of every team member each day at beginning and end of work period. 
  • Optional Payment arrangements in advance to avoid delay and allow contactless exit from the appointment. 
  • Enhanced operatory disinfection procedures of all surfaces between patients. 
  • Enhanced operatory disinfection procedures daily with mist or fogging devices to access hard to reach places. 
  • New personal protection equipment like visors, gowns, and masks for our doctors and team to provide barriers against the smallest of germs. 
  • Introduce protocols to reduce or eliminate airborne aerosols during all dental procedures. 
  • Enhanced nightly disinfection procedures of equipment and office fixtures like computers, keyboards, telephones, tablets, chairs, doorknobs, and buttons that may be touched unconsciously. 
  • Hourly Disinfection of reception area furniture.
  • Disinfection of all outside mail and packages that enter the building. 
  • Longer appointment times for you to prepare and complete all appointment tasks and duties in the safest and most comprehensive manner. 
  • Providing teledentistry services for follow up lab reports or communication that can be done online or through video education. 
  • Provide disease testing recommendations for exposure detection to viruses. 
Posted in: News
2 Comments
  1. Reply CHARLES J PETRIE   June 3

    Your waiting area is small. Do you limit the number of people in that area please?

    • Reply Gary Cash   June 4

      Great question Charles, Yes we do. We have removed all but 5 chairs and we have spread them out. We also have installed 2-way text to out landlines so patients can wait in the car before their appointment.

Leave a Comment

  • eNews Sign up
  • Specials and Promotions
  • Photo Gallery
  • Copyright ©2020 Dr. Gary Cash, DDS    Privacy Policy